You have just received an email from your HR department mentioning MyPeopleDoc, but when you open the link on your phone, nothing happens. No account, no access, no payslip. The problem rarely lies with the application: activation first depends on an invitation sent by your employer. Without this prerequisite, installing the application or accessing the site does not unlock anything.
Employer Invitation MyPeopleDoc: the prerequisite that mobile cannot replace
Employees often search for “MyPeopleDoc” on the Play Store or the App Store thinking that downloading it is enough to access their documents. The application does not create an account: it connects to a space that must already exist.
In practice, it is the company that subscribes to the service and triggers the sending of a personalized invitation email. This email contains a link or a temporary code. As long as this message has not arrived, no action on the phone will grant access to the vault.
If you haven’t received anything, check your spam folder. Anti-spam filters regularly block this type of automatic notification. Feedback on this point varies depending on the email services, but Gmail and Outlook are the most affected. If the email remains untraceable, contact your HR department directly to request a resend.
You can also activate my MyPeopleDoc account from mobile by following the link received by email directly in the phone’s browser, without going through the application.
Activate your MyPeopleDoc account on mobile: browser or application
Once you have the invitation, two paths are available to you. The choice depends on your phone and your habits.
Activation via mobile browser
Open the invitation link directly in Safari or Chrome. The site mypeopledoc.com is responsive: it adapts to the phone screen without a dedicated application. You enter your work email address, create a password, and the space opens.
This method is useful when the application is not compatible with your phone model or when you prefer not to install additional software. The browser provides access to the same documents as the application: payslips, certificates, contracts deposited by the employer.
Activation via the Android or iOS application
If you choose the application, download it from the official store before clicking on the invitation link. Make sure the publisher corresponds to PeopleDoc or UKG on the application sheet, to avoid copies.
- Open the application and enter the email address indicated in your employer’s invitation
- Create a strong password (a mix of letters, numbers, and special characters)
- Validate your email address via the confirmation link sent automatically
- Log in: your HR documents appear in the digital vault
If the invitation link has expired in the meantime, the application will display an error. In this case, request a new invitation from your HR.
MyPeopleDoc account security in case of loss or theft of the phone
One point that classic guides almost never address: what to do when the phone accessing the vault is lost or stolen? The documents stored in MyPeopleDoc contain sensitive data (payslips, social security number, bank details).
Change your MyPeopleDoc password immediately from another device. Log in to mypeopledoc.com via a computer or a friend’s phone, access the account settings, and change the password. The old device will be automatically disconnected.
Then check the recent activity of the account if the platform allows it. A downloaded document or a share that you did not initiate should be reported to your HR department.
To limit risks in advance:
- Enable biometric locking (fingerprint or facial recognition) on your phone
- Do not check the “stay connected” option in the application or browser
- Use a unique password, different from your work email password
Document retention and access after leaving the company
Leaving your employer does not mean losing your documents. The MyPeopleDoc vault remains accessible even after the end of the employment contract. The personal space belongs to the employee, not the company.
The employer stops depositing new documents, but those already archived remain viewable. The contractual retention period announced by the platform is long, well above the legal obligations of the employer regarding payslips.
Remember to update your personal email address in the account settings before your departure. If you lose access to your work email, recovering the password will become complicated. This operation takes less than a minute from the mobile browser and will prevent a blockage when you need it the most.
One last practical detail: the vault offers a personal storage space that also allows you to deposit your own files (diplomas, identity documents, statements). This space operates independently of the relationship with the employer, making it an administrative filing tool beyond the strict professional framework.
